During the course of the project Tom and his assistant were very professional and courteous. Care was taken to ensure the house and floors were covered in drop cloths, cabinets and countertops were covered as well in the bathroom. Each day after work was completed they did a great job of cleaning up the debris and supplies. The work itself was very detailed and well done...corners were mitered for a perfect fit, tiles were bull nosed so we didn't have to get separate bullnose pieces, and all the slate was installed evenly (this was no small feat given that the tiles were all different thickness). The work was so well done that when the glass installers showed up for their install, they could not believe the space that they were given to work with and the fact that it was so level and well done. Tom and his assistant were always punctual, worked around our schedule, followed up almost every day to make sure we were pleased with the progress of the project, and answered all our questions along the way.